Reference

Kebijakan dan Hak Hukum di wind4d

Your use of wind4d — including account access, wallet transactions via DANA, OVO, or GoPay, and all game sessions — is governed by the terms set out on this page. Access is available only where local law permits, and eligibility depends on your region.

Jurisdiction-dependent accessAccount & wallet termsData handling policyCookie usageContact & rights requests

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KEAMANAN DAN DATA ANDA

Bagaimana Kami Menjaga Akun dan Data Anda

We handle your account data with care across every touchpoint — from the moment you link your DANA or OVO wallet to each session you open on mobile. Here is how we approach the key areas that matter to you.

Data Handling

We collect only the data needed to operate your account: registration details, transaction records, and session logs. We do not sell your data to third parties outside our operational partners.

Cookie Usage

Our platform uses cookies to keep your session active, remember your wallet preference between DANA, OVO, and GoPay, and measure page performance. You can manage cookie settings via your browser at any time.

Account Security

Account access is protected by OTP verification sent to your registered number. If you notice unrecognised login activity, contact support immediately and we will lock the account while we investigate.

Data Retention & Requests

We retain account and transaction data for the period required by applicable regulations. You may request a copy of your data or ask for account closure by contacting support through the channels above.

Syarat Penggunaan dan Batas Wilayah

wind4d Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

wind4d operates as a casino-first platform serving Indonesia's mobile-native players. All services — including deposits processed through DANA, OVO, and GoPay, live casino sessions, and slot game access — are offered strictly in regions where such activity is permitted under applicable local law. We do not

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extend services to jurisdictions where online gaming is prohibited. By creating an account and linking your e-wallet, you confirm that you are accessing the platform from an eligible region and that you meet the age requirements set by your local jurisdiction. Our terms apply to every
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interaction: account registration, wallet top-ups, game participation, and withdrawal requests. We reserve the right to suspend or close accounts where eligibility cannot be confirmed. Any dispute arising from platform use will be handled through the contact channels listed on this page, and we aim to respond
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to formal queries within a reasonable timeframe. Terms may be updated periodically; continued use of the platform after an update constitutes acceptance of the revised terms.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HUBUNGI TIM KAMI

Cara Menghubungi Kami untuk Pertanyaan Hukum

For legal queries, account rights requests, or data concerns, reach our support team through the channels below. We handle formal requests — including data access and account closure — separately from general account help, so please state your request type when you write in.

Pertanyaan yang Sering Ditanyakan Soal Kebijakan

These are the questions we hear most often about our legal terms, data practices, and account rights. If your question is not covered here, reach us via live chat or email.

Access depends on local law and is available only in eligible regions. Players in Tangerang and other parts of Indonesia should confirm that online gaming is permitted under their local regulations before registering.

We collect your registration details, linked e-wallet information (DANA, OVO, or GoPay), transaction history, and session logs. This data is used solely to operate and secure your account.

Log in, go to Account Settings, and submit a data access request. Alternatively, email our support team with your account details and we will process your request within a reasonable timeframe.

Yes. Submit a closure request via Account Settings or contact support directly. We will confirm closure and advise on data retention periods required under applicable regulations before deletion.

We post updates on this page. Continuing to use the platform after an update — including making a deposit via GoPay or opening a game session — means you accept the revised terms.

Send a formal written complaint to our support email with your account reference and a clear description of the issue. Our team will acknowledge receipt and follow up through the same channel.

Kebijakan dan Hak Hukum di wind4d

Bagaimana Kami Menjaga Akun dan Data Anda

Data Handling

Cookie Usage

Account Security

Data Retention & Requests

Cara Menghubungi Kami untuk Pertanyaan Hukum

Pertanyaan yang Sering Ditanyakan Soal Kebijakan

01 Is wind4d available to players in Indonesia?

02 What data does wind4d collect when I register?

03 How do I request a copy of my personal data?

04 Can I close my account and have my data deleted?

05 What happens if wind4d updates its terms?

06 Who do I contact if I have a legal dispute or formal complaint?

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